For customers with service in NJ. For customers in all other areas click here.
Understanding your bill is important so you feel comfortable with what to expect each month.
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1Service InformationAt the top of the bill, you can find your account number and your billing address (which may be different from service address).
2Your Monthly StatementHere you'll find a summary of the period covered by this bill, your bill due date and the total amount due. While this bill is for the next month of services, any additional charges incurred or changes you made following the last bill will be captured on this bill as well.
3Auto PayIf you're enrolled in Auto Pay, you'll find a reminder here. You can enroll in Auto Pay at any time here.
4Account Summary
Find a summary of your billing-related updates, including:
+ Billing period
+ Payment due date
+ Previous statement balance
+ Payments received by the new bill's print date
+ Any past due balance
+ Current charges
+ Total amount due
5Optimum Updates
Check the 'Optimum Updates' section each month for important notices about your account, packages, and pricing.
6Regulatory InformationRelevant regulatory details on your services are included here.
7Optimum Retail StoreThe nearest retail store to you is included here if you wish to pay your bill in person.
8Pay By MailIf you would like to pay your bill by mail, detach the bottom portion of the bill to mail with your payment. Make sure the address on the remit shows through the window on the return envelop. For other way to pay click here.
9Your Account Details All billing and payment information is covered in the first two sections on the final page of the bill.
Review this section for information about your services, including self-support solutions for any service issues.
11Billing & Payment
All billing and payment information is covered in the first two sections on the final page of the bill.
12Service InformationReview this section for information about your services, including self-support solutions for any service issues.