Automatic Payments

Never miss a payment with Auto Pay. When you sign up, your monthly bill will be automatically paid each month from your bank account or debit/credit card on your due date. Auto Pay will take effect the next billing cycle after signing up. To avoid late fees, please make a one time payment, if needed, to take care of your current balance. You will receive an email once payment is processed each month, and you can sign up for Auto Pay or change your payment type at any time.

Learn more about Auto Pay and Paperless Billing.

One-Time Payment

Schedule or make a payment using your bank account or debit/credit card.

Through Your Bank

To check if you can pay Optimum directly through your bank, sign-in to your bank's website and confirm they have a bill pay section. If offered, add "Optimum" as a payee and provide your 14-digit Optimum account number with no dashes or spaces. Your account number can be found on the My Profile page.

If asked to enter the payment address, use one of the following addresses:

From the app home screen, go to My Account > Billing to view payment options.

Don't have the app?

You can pay by check or money order made out to Optimum. Be sure to include your remit stub and/or 14-digit account number with no dashes or spaces. Your account number can be found on the My Profile page.

Make sure to mail your payment at least one week before the due date so your account is credited in time. If your payment is late, you may be charged a late fee. If your check is returned unpaid, a returned payment charge may apply.

The payment address is:

Authorized Third Party^*

You can pay in cash by visiting an authorized third-party payment center. Make sure to have your 14-digit account number on hand.

• CheckFreePay
• Western Union

*Other unauthorized locations, such as grocery stores, may voluntarily accept Optimum payments. If you pay at an unauthorized payment location, you may be charged a handling fee and your payment could be delayed or never delivered to Optimum.

Optimum Store

You can pay by cash, check, money order or debit/credit card at the location nearest you.

Many locations have a drop box for after hours payment. Drop box payments can take 2-3 business days to process.

Call us at 1-866-213-7456 to pay by check or debit/credit using use our automated system.

If you want to make a payment with a Care Specialist, call us using the number on your bill or the support number on the Contact Us page for your area between the hours of 8:00am-8:00pm.