Live Chat

Live Chat is available daily from 8am to midnight.
IMPORTANT
Live Chat is available for Optimum Online and Optimum Voice technical inquiries only. Please visit the Answer Center if you have questions regarding iO TV or billing, or contact your local service representative.

Click the following if you: Forgot Password or Forgot Optimum ID.


Fill out the information below to launch a chat session. A live representative will help you with your request. *Denotes required fields.
First Name*:
Last Name*:
Phone Number*: - -
(number used on your account)
Address*:
City*:
Zip Code*:
Product*:
 
Optimum Online and Optimum Voice inquiries only.
Please contact your local service representative with all other questions.


Question*:
 


OR


If you haven't used Optimum Online Live Chat before, you will be prompted to download a plug-in which will connect you to a member of our support team.