Agreement for Optimum Online®, Optimum Online Boost, Optimum Online Boost Plus and Optimum Online Ultra
THESE CABLEVISION TERMS OF SERVICE GOVERNING YOUR USE OF OPTIMUM ONLINE, OPTIMUM ONLINE BOOST AND OPTIMUM ONLINE ULTRA INCLUDE A BINDING ARBITRATION PROVISION SET FORTH IN PARAGRAPH 30 WHICH INCLUDES A WAIVER OF CLASS ACTIONS AND PROVISIONS FOR OPTING OUT OF ARBITRATION.
CSC Holdings, LLC on behalf of itself and its affiliates and subsidiaries authorized to provide the services set forth herein (collectively, "Cablevision") is pleased to provide its Optimum Online high-speed Internet access (the "Optimum Online Service(s)") to you in accordance with these terms and conditions, which terms and conditions incorporate and include the General Terms and Conditions of Service, Cablevision Internet Product Acceptable Use Policy and the Cablevision Customer Privacy Notice, as they may be changed from time to time.
Subscriber's use of the Optimum Online Service(s) shall be deemed acknowledgment that Subscriber has read and agreed to these terms of service. Any user who does not agree to be bound by these terms should immediately stop their use of the Optimum Online Service and notify the Cablevision Customer Service Department to terminate the account. This is a legal document.
The Optimum Online Service provides Internet access, as well as access to certain proprietary products of the Optimum Online Service. Through access to the Internet, you also can subscribe to services such as America Online and CompuServe (together with the Optimum Online Service, the "Services") and transact other forms of electronic commerce. Additionally, Optimum Online Boost, Optimum Online Boost Plus and Optimum Online Ultra may provide advanced features such as video downloads, web hosting and Dynamic DNS and also may provide access to purchase additional services from Third-Party Providers. Subscriber acknowledges that Subscriber may incur charges while using the Services or while engaging in other forms of "e-commerce" (i.e. charges may be incurred as a result of accessing certain information, or purchasing or subscribing to certain offerings via the Optimum Online Service or the Services.) All such charges owed to parties other than Cablevision, including applicable taxes shall be paid by Subscriber to the Services and are not the responsibility of Cablevision.
Payment of Charges:
Subscriber acknowledges and agrees that it has the minimum computer and system requirements necessary to operate the Optimum Online Service and/or Optimum Online Boost, Optimum Online Boost Plus, and/or Optimum Online Ultra as outlined in the consumer informational literature provided by Cablevision. Click here for a description of minimum system requirements and recommended system configurations/settings.
Disruption of Service:
In no event shall Cablevision be liable for any failure or interruption of Service, including without limitation those failures and interruptions resulting in part or entirely from circumstances beyond Cablevision's reasonable control. Subject to applicable law, credit with respect to Subscriber's recurring monthly subscription fee shall be given for qualifying outages of the Optimum Online Service. In any event, if there is a known service interruption in excess of twenty-four (24) consecutive hours (or in excess of such lesser time period pursuant to state law), Cablevision, upon prompt notification of such failure or interruption from Subscriber, shall provide Subscriber with a pro-rata credit for charges billed by Cablevision relating to such failure or interruption. Credits or billing adjustments for services billed by a Third-Party Provider shall be subject to the stated billing practices of that Third-Party Provider. In no event shall Cablevision or any Third-Party Provider be liable for any incidental or consequential damages.
Repair of Cablevision Equipment:
Cablevision's system is highly sophisticated and sensitive. Any "break" in the integrity of the cable system will subject the system to "ingress" of radio signals, which will disrupt your service and may affect that of others. Cable modems are not "portable" and are not permitted to operate at any location other than the address that appears on the Subscriber's account. Accordingly, Subscriber agrees that Subscriber will not relocate, move or in any way tamper with or relocate the Optimum Online Service. Notwithstanding the foregoing, upon receipt of a request by Subscriber, Cablevision shall relocate the Optimum Online Service for Subscriber within Subscriber's home at a time mutually agreed to by Cablevision and Subscriber. If the Subscriber moves residences outside of Cablevision's service area, Subscriber shall notify Cablevision that this Agreement shall be terminated and the provisions of Section 14 shall apply to such termination. In all cases, Subscriber shall notify Cablevision pursuant to Section 8 below. Subscriber may incur a charge for such relocation and should consult a current Optimum Online schedule of rates and charges prior to requesting such relocation.
For any inquiries or notices required in connection with this Agreement, Subscriber shall contact Cablevision by writing to:
Cablevision assumes no responsibility and shall have no liability for the condition or repair of any Subscriber provided equipment, and/or software. Subscriber is responsible for the repair and maintenance of all such Subscriber provided equipment and software. Cablevision is not responsible or liable for any loss or impairment of Cablevision's Service due in whole or in part to a malfunction, defects or otherwise caused by Subscriber-provided equipment and/or software.
Subscriber agrees to pay any local, state or federal taxes imposed or levied on or with respect to the Optimum Online Service, the Services, the Equipment or installation or service charges incurred with respect to the same.
Cablevision's Rights and Network Monitoring:
Access to Subscriber Premises:
Subscriber authorizes Cablevision and its employees, agents, contractors and representatives to access and otherwise enter the Subscriber's premises to install, maintain, inspect, and/or repair the Equipment, and upon the termination of the Service, to remove the same from the premises. Cablevision's failure to remove its Equipment shall not be deemed an abandonment thereof.
Assignment or Transfer:
The Agreement and the Equipment supplied by Cablevision are not assignable or otherwise transferable by Subscriber without specific written authorization from Cablevision.
Termination and Expiration:
Termination for Breach: In the event of any breach of this Agreement by Subscriber, the failure of Subscriber to abide by the rates, rules and regulations of Cablevision, the failure of Subscriber to provide and maintain accurate registration information, or any illegal activity by the Subscriber using the Optimum Online Service, this Agreement may be, at Cablevision's option, terminated and Cablevision's Equipment removed. Failure of Cablevision to remove such Equipment shall not be deemed abandonment thereof. Subscriber shall pay reasonable collection and/or attorney's fees to Cablevision in the event that Cablevision shall find it necessary to enforce collection or to preserve and protect its rights under this Agreement. Cablevision may terminate this Agreement or Cablevision or any Third-Party Provider may reject an application or block access to or use of any component of the Optimum Online Service for any reason including, but not limited to, if
Subscriber further agrees that in the event of termination pursuant to subsections (b) or (c), Cablevision and all Third-Party Providers shall have no liability to Subscriber.
Obligations Upon Termination: The Subscriber agrees that upon termination of this Agreement:
Effects of Termination:
Renewal after Cancellation or Termination:
Subscriber acknowledges and agrees that in the event of renewal after cancellation or termination of Optimum Online Service, Subscriber shall be subject to the pricing, warranties, and terms of Optimum Online Service as are effective at the time of such renewal.
Change In Optimum Online Service:
The Optimum Online Service provided hereunder is subject to change in accordance with applicable law.
Cablevision assumes no liability for and exercises no control over the content contained in the Internet, the Services or the content of the Optimum Online Service to the extent such content is provided by any Third-Party Provider, including content that is pornographic, obscene, defamatory or otherwise inappropriate or offensive. Further, Cablevision shall not be responsible for any products, merchandise or prizes promoted or purchased through the use of the Optimum Online Service, or the Services unless such products, merchandise or prizes are provided directly by Cablevision. Subscriber agrees that Cablevision is not liable for any action or inaction with respect to any such content accessible through the Internet, the Services or the content provided by any Third-Party Provider.
Optimum Online Network:
The Optimum Online Service utilizes a network that will allow bi-directional direct access to the Internet, i.e. Subscribers can directly access and respond to direct requests from Internet users outside the Optimum Online Service network. The Network is not intended to protect Subscribers from hackers, computer viruses or malicious codes gaining access to their Computer and as such, Subscribers should not rely on it to provide such functions. Cablevision and Third-Party Providers shall have no liability whatsoever for any claims, losses, actions, damages, suits or proceedings resulting from, arising out of or otherwise relating to damage to the Subscriber or the Subscriber's Computer resulting from the actions of any other third party including, without limitation, downloaded software, hackers or computer viruses regardless of delivery method for example, but not limited to delivery by email, instant messenger, chat, newsgroups, disc, CD, or DVD.
Limitation of Liability:
Unless otherwise specifically provided in this Agreement, Cablevision and any Third-Party Provider will not be liable to the Subscriber or to any third party for:
Subscriber acknowledges that by "clicking" the Acceptance icon below and/or by using the Optimum Online Service, Subscriber is agreeing to the terms and conditions of this Agreement on behalf of all persons who use the Optimum Online Service or the Services through Subscriber's Computer or other devices. Subscriber shall be responsible for ensuring that all Subscribers understand and comply with the terms and conditions of this Agreement. Subscriber acknowledges and agrees that the Subscriber is responsible and liable for any and all breaches of the terms and conditions of this Agreement, whether such breach is the result of use of the Optimum Online Service or Services.
Acceptable Use Policy:
Subscriber shall comply with all of Cablevision's standards for acceptable use with respect to the Optimum Online Service and the Services and shall refrain from any and all illegal and/or inappropriate activities, including without limitation as outlined in the Acceptable Use Policy. The Cablevision Internet Product Acceptable Use Policy will be updated from time to time and the latest version will supersede all prior versions. Please click here for the most updated Acceptable Use Policy.
In addition to the prohibitions outlined in the Acceptable Use Policy, the following restrictions apply:
Optimum Online Boost, Optimum Online Boost Plus, and Optimum Online Ultra:
End User Licenses:
Subscriber agrees to comply with the terms and conditions of all end user license agreements relative the Optimum Online Service, the Services and any service provided by a Third-Party Provider which Subscriber accesses pursuant to the terms of this Agreement. All such agreements are incorporated in this Agreement by reference. Title and intellectual property rights to the Services are owned by Cablevision or any third-party provider of service or products, or otherwise by the owners of such material and are protected by copyright laws and treaties. The reverse engineering of software, copying, distribution, reselling or publication of any part of the Optimum Online Service, the Services or any service provide by a Third-Party Provider without the written consent of Cablevision, an applicable third-party provider of service or products, and/or other owner of such material is prohibited.
The Subscriber agrees to back up all existing computer files by compiling them to another storage medium prior to installation of the Equipment. Cablevision shall have no liability whatsoever for any damage to or loss or destruction of any of Subscriber's software, files, data, or peripherals.
Cablevision reserves the right to run virus checks or provide Subscribers with access to virus check software. Subscriber agrees that Cablevision provides such technology "as is" or "as available" and acknowledges and agrees that Cablevision does not represent, warrant or covenant that the virus check software will detect or correct any or all viruses.
Cablevision Shall not be Liable for:
Users must adhere to the Optimum Online security policies set forth in the Acceptable Use Policy.
Cablevision reserves the right to protect the integrity of its network and resources by any means it deems appropriate. This includes but is not limited to: monitoring traffic, port blocking, e-mail virus scanning, denying e-mail from certain domains, and putting limits on bandwidth and e-mail.
Subscriber is solely responsible for any misuse of the Optimum Online Service or the Services, as well as for the security of any device you choose to connect to the Optimum Online Service, including any data stored on that device, all as detailed more fully in the Acceptable Use Policy.
Subscriber is solely responsible for maintaining the security of Subscriber's computer(s), devices and data, including without limitation, encryption of data and protection of Subscriber's Optimum ID, password and personal and other data. If Subscriber believes his/her login credentials have been lost or stolen, or that someone has gained access to his/her account or login credentials without Subscriber's permission, please contact us at firstname.lastname@example.org.
There may be content on the Internet or otherwise available through the Optimum Online Service or the Services which may be offensive to some individuals, or which may not be in compliance with all local laws, regulations and other rules. For example, it is possible to obtain access to content that is pornographic or offensive, particularly for children. Neither Cablevision nor any Third-Party Providers can assume any responsibility for the content contained on the Internet or otherwise available through the Services. Subscriber must assume the risk of accessing content through the Service, and neither Cablevision nor any Third-Party Providers shall have any liability for any claims, losses, actions, damages, suits or proceedings arising out of or otherwise relating to access to such content. Parents may want to use a program capable of restricting access to sexually explicit or other material on the Internet. Content questions or complaints should be addressed to the content provider.
Subscriber is solely responsible for any information that Subscriber publishes or otherwise distributes using the Services, on the web or on other Internet services. Subscriber must ensure that the recipient of the content is appropriate. For example, Subscriber must take appropriate precautions to prevent minors from receiving inappropriate content. Cablevision and any Third-Party Providers reserve the right to refuse to post or to remove any information or materials, in whole or in part, that it, in its sole discretion, deems to be offensive, indecent, or otherwise inappropriate regardless of whether such material or its dissemination is unlawful.
By using the Optimum Online Service or the Services to publish, transmit or distribute content, a Subscriber is warranting that the content complies with this Agreement and authorizes Cablevision and all Third-Party Providers to reproduce, publish, distribute, and display such content worldwide.
Subscriber also agrees not to store, distribute or otherwise disseminate any material or content over the Optimum Online Service in any manner that constitutes an infringement of third party intellectual property rights, including but not limited to copyrights. Cablevision reserves the right to take action at its own discretion and as required by the Digital Millenium Copyright Act, any other applicable laws, rules or regulations, or court order including but not limited to termination of a Subscriber's access to the Optimum Online Service. Alleged infringements will be handled in accordance with Cablevision's Copyright Infringement Policy.
Users must adhere to the Optimum Online e-mail policies set forth in to the Acceptable Use Policy. The following additional restrictions apply to Optimum Online Boost and Optimum Online Ultra Subscribers:
Users are not permitted to send bulk-marketing emails, advertisements, or similar commercial email through the Optimum Online mail system. Subscribers are required to send email of that nature through a mail server on their local system or through a third party service. All mail sent through the Services must comply with Cablevision's Acceptable Use Policy. Subscribers shall be responsible for compliance with all federal, state and local laws pertaining to commercial email, including CAN-SPAM. Bulk emails that are consistent with CAN-SPAM may still violate this policy if they consume excessive bandwidth or mail server resources. Any violation of this policy can result in termination of the Subscriber's account.
Except as noted below under "Excepted Claims," any and all disputes arising between You and Cablevision, or related to or arising from your relationship with Cablevision, including the validity, enforceability, or scope of this Arbitration Provision (with the exception of the enforceability of the class action waiver clause), shall be subject to binding arbitration in accordance with this Arbitration Provision.
Resolving your dispute with Cablevision through arbitration means you will have a fair hearing before a neutral arbitrator instead of in a court by a judge or jury. YOU AGREE THAT BY ENTERING INTO THIS AGREEMENT, YOU AND CABLEVISION EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND TO PARTICIPATE IN A CLASS ACTION.
IF YOU DO NOT WISH TO BE BOUND BY THIS ARBITRATION PROVISION, YOU MUST NOTIFY CABLEVISION IN WRITING WITHIN 30 DAYS OF THE DATE THAT YOU FIRST RECEIVE THIS AGREEMENT BY EMAILING US AT NOARBITRATION@CABLEVISION.COM OR BY MAIL TO CABLEVISION RESEARCH & SUPPORT, 200 JERICHO QUADRANGLE, JERICHO, NY 11753 ATTN. ARBITRATION. YOUR WRITTEN NOTIFICATION TO CABLEVISION MUST INCLUDE YOUR NAME, ADDRESS, AND CABLEVISION ACCOUNT NUMBER AS WELL AS A CLEAR STATEMENT THAT YOU DO NOT WISH TO RESOLVE DISPUTES WITH CABLEVISION THROUGH ARBITRATION. YOUR DECISION TO OPT OUT OF THIS ARBITRATION PROVISION WILL HAVE NO ADVERSE EFFECT ON YOUR RELATIONSHIP WITH CABLEVISION OR THE DELIVERY OF CABLEVISION SERVICES TO YOU. IF YOU HAVE PREVIOUSLY NOTIFIED CABLEVISION OF YOUR DECISION TO OPT OUT OF ARBITRATION, YOU DO NOT NEED TO DO SO AGAIN.
Because the Service(s) provided to you concerns interstate commerce, the Federal Arbitration Act ("FAA"), not state arbitration law, shall govern the arbitrability of all disputes under this Arbitration Provision. Any state statutes pertaining to arbitration shall not be applicable. You and Cablevision agree that applicable state law or federal law shall apply to and govern, as appropriate, the substance of all claims or causes of action, remedies, and damages arising between You and Cablevision.
The arbitration will be administered by the American Arbitration Association ("AAA"), 335 Madison Ave., Floor 10, New York, NY 10017-4605, 1-800-778-7879, www.adr.org under the AAA's Commercial Dispute Resolution Procedures and the Supplementary Procedures for Consumer Related Disputes. If the AAA will not enforce this Arbitration Provision as written, it cannot serve as the arbitration organization to resolve your dispute. If this situation arises, or if the AAA for any reason cannot serve as the arbitration organization, the parties shall agree on a substitute arbitration organization or ad hoc arbitration, which will enforce this Arbitration Provision as to the dispute. If the parties are unable to agree, the parties shall mutually petition a court of appropriate jurisdiction to appoint an arbitration organization or ad hoc arbitrator that will enforce this Arbitration Provision as written. If there is a conflict between this Arbitration Provision and the AAA rules, this Arbitration Provision shall govern.
A single arbitrator will resolve the dispute between You and Cablevision. Participation in arbitration may result in limited discovery. The arbitrator will honor claims of privilege recognized by law and will take reasonable steps to protect confidential or proprietary information, including subscriber personally identifiable information.
All issues are for the arbitrator to decide, including the scope of this Arbitration Provision, but the Arbitrator is limited and bound by terms of this Arbitration Provision. The arbitrator will make any award in writing but need not provide a statement of reasons unless requested by a party. An award rendered by the arbitrator may be entered in any court having jurisdiction over the parties for purposes of enforcement.
Unless you agree otherwise, any arbitration hearings will take place in a location convenient to you in the area where you receive the Service(s). If the amount in dispute is less than $50,000, Cablevision agrees that you may choose whether the arbitration is conducted solely on the basis of documents submitted to the arbitrator on a telephonic hearing, or by an in-person hearing as established by AAA rules.
If an award granted by the arbitrator exceeds $75,000 or includes any form of injunctive relief, either party can appeal that award to a three-arbitrator panel administered by AAA by a written notice of appeal within thirty (30) days from the date of entry of the written arbitration award. An award of injunctive relief shall be stayed during any such appeal. The members of the three-arbitrator panel will be selected according to AAA rules. The three-arbitrator panel will issue its decision within one hundred and twenty (120) days of the date of the appealing party's notice of appeal. The decision of the three-arbitrator panel shall be final and binding, except for any appellate right that exists under the FAA.
You agree that if You fail to contact Cablevision within one (1) year of the date of the occurrence of the event or facts giving rise to a dispute, You waive the right to pursue, in any forum, including arbitration or court, a claim based upon such event, facts or dispute.
YOU AGREE TO ARBITRATE YOUR DISPUTE ON A SOLELY INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED. You and Cablevision agree that the other may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. This Arbitration Provision does not permit and explicitly prohibits the arbitration of consolidated or class action disputes. No claim may be brought on behalf of the general public or as a private attorney general or on behalf of other subscribers or similarly situated persons unless the statute you are suing under provides for such actions. No claim subject to arbitration hereunder may be combined with a claim subject to resolution before a court of law.
The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief. Such injunctive relief may only be awarded to the extent necessary to (i) provide relief warranted by that party's individual claim and (ii) to return that party to the position it occupied before its claim arose. The arbitrator's authority to award injunctive relief is limited solely to the relationship between the claimant and Cablevision. The arbitrator may not award injunctive relief to any person or entity other than the claimant or that would interfere with the operation of the cable system. Further, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.
CABLEVISION WILL ADVANCE ALL ARBITRATION FILING FEES AND ARBITRATOR'S COSTS AND EXPENSES UPON YOUR WRITTEN REQUEST PRIOR TO THE COMMENCEMENT OF THE ARBITRATION. YOU ARE RESPONSIBLE FOR ALL ADDITIONAL COSTS THAT YOU INCUR IN THE ARBITRATION, INCLUDING, BUT NOT LIMITED TO, ATTORNEYS OR EXPERT WITNESSES.
IF THE ARBITRATION PROCEEDING IS DECIDED IN CABLEVISION'S FAVOR, YOU SHALL REIMBURSE CABLEVISION FOR THE FEES AND COSTS ADVANCED TO YOU ONLY UP TO THE EXTENT AWARDABLE IN A JUDICIAL PROCEEDING. IF THE ARBITRATION PROCEEDING IS DETERMINED IN YOUR FAVOR, YOU WILL NOT BE REQUIRED TO REIMBURSE CABLEVISION FOR ANY OF THE FEES AND COSTS ADVANCED BY CABLEVISION.
IF A PARTY ELECTS TO APPEAL AN AWARD TO A THREE-ARBITRATOR PANEL, THE PREVAILING PARTY IN THE APPEAL SHALL BE ENTITLED TO RECOVER ALL REASONABLE ATTORNEYS' FEES AND COSTS INCURRED IN THAT APPEAL.
NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS ARBITRATION PROVISION, CABLEVISION WILL PAY ALL FEES AND COSTS THAT IT IS REQUIRED BY LAW TO PAY.
If the ban on class action or class arbitration contained in this Arbitration Provision is held to be unenforceable, then the sections of this Arbitration Provision requiring arbitration of claims will be unenforceable, and the claim will be decided in court. In that instance, or any instance when a claim between You and Cablevision proceeds to court rather than through arbitration, You and Cablevision each waive the right to any trial by jury through this Agreement.
If any portion of this Arbitration Provision besides the ban on consolidation and class actions is determined to be unenforceable, then the remainder of this Arbitration Provision shall be given full force and effect. The terms of this paragraph of the Arbitration Provision shall survive termination, amendment or expiration of this Agreement.
For purposes of this Agreement, the term "Excepted Claims" shall mean claims (a) relating to a party's intellectual property rights; (b) relating to the unauthorized use, theft, or piracy of products or services; (c) in which the aggregate amount in controversy may be heard in a small claims court in your jurisdiction, in which case either party can proceed to that court; or (d) which a party may bring before a regulatory authority or agency empowered by applicable law, provided, however, that the claim is not a collective or class action or brought on behalf of the general public, as a private attorney general, or in any other representative capacity.
Subscriber understands and agrees that Cablevision may use "watermarking" techniques to message you about your account, Optimum services or for other communication purposes while using the Optimum Online Service. These "watermarks" may appear superimposed from time to time over portions of website pages you visit while using the Optimum Online Service, however, you understand and agree that this in no way indicates Cablevision's approval of or responsibility for the content of such websites, which are solely the responsibility of the website operators and/or content providers. You further agree that you will not seek to hold Cablevision responsible in any way for any third party website content or the operation of any third party website accessed via the Optimum Online Service, or for the appearance of an Optimum "watermark" over a portion of any website.
Violation of Acceptable Use Policy/this Agreement:
Cablevision does not routinely monitor the activity of accounts for violation of this Agreement or the Acceptable Use Policy. However, in our efforts to promote good citizenship within the Internet community, we will respond appropriately if we become aware of inappropriate use of our Optimum Online Service.
Neither Cablevision nor any of its distribution affiliates has any obligation to monitor transmissions made on the Optimum Online Service or the Services. However, Cablevision and its distribution affiliates have the right to monitor such transmissions from time to time and to disclose the same in accordance with these terms and conditions.
You hereby authorize Cablevision and its distribution affiliates to cooperate with (i) law enforcement authorities in the investigation of suspected criminal violations, and (ii) and system administrators at other Internet service providers or other network or computing facilities in order to enforce this Policy. Such cooperation may include Cablevision providing the username, IP address, or other identifying information about a Subscriber.
Upon termination of an account, Cablevision is authorized to delete any files, programs, data, and e-mail messages associated with such account.
The failure of Cablevision or its distribution affiliates to enforce this Agreement, for whatever reason, shall not be construed as a waiver of any right to do so at any time.
You agree that, if any portion of this Agreement is held invalid or unenforceable, that portion will be construed consistent with applicable law as nearly as possible, and the remaining portions will remain in full force and effect. The terms of this Agreement and any action for its enforcement shall be exclusively governed by, and construed in accordance with, the laws of the State of New York.
Bandwidth, Data Storage and Other Limitations:
Subscriber agrees to comply with Cablevision's bandwidth, data storage and other limitations of the Optimum Online Service as established and modified by Cablevision from time to time. Subscriber agrees that its activity will not improperly restrict, inhibit or degrade any other Subscriber's use of Optimum Online Service, nor represent (in the sole judgment of Cablevision) an unusually large burden on the network itself. In addition, Subscriber agrees that its activity will not improperly restrict, inhibit, disrupt, degrade or impede Cablevision's ability to deliver and monitor Optimum Online Service, backbone, network nodes, and/or other network services. Cablevision and any Third-Party Provider reserve the right to implement processes to manage, shape, or optimize traffic on its network.
Optimum Online provides up to 5 email accounts that are limited to 2 gigabytes of storage space each and indefinite email folder retention except for bulk mail and trash folders. Optimum Online reserves the right to modify, delete, or otherwise correct any accounts that exceed either limitation as well as the right to modify any related retention periods.
Optimum Online Boost, Optimum Online Boost Plus, and Optimum Online Ultra provide up to 15 email accounts that are limited to 5 gigabytes of storage space each and indefinite message retention. Optimum Online reserves the right to modify, delete, or otherwise correct any accounts that exceed limitations as well as the right to modify any related retention periods.
To preserve email you do not want deleted, you can set your email account to ensure that your email is automatically stored on your computer's hard drive when you open it. Please check the Help section or the FAQ on your e-mail client (e.g.., Outlook Express, Eudora) to find out how this can be done. Cablevision shall not have any liability for erroneously deleted messages.
Third-Party Premium Services:
Optimum Online Service may offer additional third-party services to subscribers at no extra cost or for an additional fee. Subscribers agree to the following restrictions pertaining to third party services:
In addition to the Service Terms of Service and Acceptable Use Policy, Subscriber must adhere to the third party's terms and policies to the extent such terms and policies are not inconsistent with the provisions of this Agreement or Cablevision's Acceptable Use Policy.
Cablevision may, in its sole discretion, change, modify, add or remove portions of this Agreement at any time. Cablevision may notify Subscriber of any such changes to this Agreement by posting notice of such changes on the Optimum website, or sending notice via e-mail or postal mail. The Subscriber's continued use of the Optimum Online Service following notice of such change, modification or amendment shall be deemed to be the Subscriber's acceptance of any such modification. If Subscriber does not agree to any modification of this Agreement, Subscriber must immediately cease using the Optimum Online Service and notify Cablevision that Subscriber is terminating this Agreement in accordance with Section 14 of this Agreement. Additionally, this Agreement may be superseded by an Optimum Online user subscription agreement subject to your approval, which shall be indicated by your use of the Optimum Online service described herein.
Additional Terms for Optimum WiFi:
Additional Terms of Service for Optimum Online Web Hosting:
Web Hosting Features: The following features may include:
Term: Optimum Online Web Hosting service shall continue until such time as it is no longer offered by Cablevision as part of Optimum Online Boost, Optimum Online Boost Plus or Optimum Online Ultra, or terminated:
Subscriber agrees that in the event of termination for any reason, neither Cablevision nor the applicable Boost or Ultra Third-Party Provider shall have any liability to Subscriber.
Additional Terms for On Demand Service(s) on Optimum Online for Residential Subscriber:
Effective May 21, 2013